If you wish to get a refund on your purchase, we ask for you to contact our Customer Care department instead of going to your bank or credit card company and initiating a chargeback.
We are dedicated to satisfying every customer, including anyone seeking a refund. If you disagree with any aspect of your purchase, please contact us so we have the opportunity to make things right and clear up any perceived misunderstanding.
Refunds are processed faster through 1TAC vs. a chargeback, so you'll get your money back sooner if we conduct your return.
If your order has already shipped, your charge back will be denied.
To request a refund, please submit a request through our simple online form or send an email to firstname.lastname@example.org. Include your order number for faster service, and tell us why you're seeking a refund.
All returns are subject to our Return Policy.